Terms & Conditions
All terms and conditions listed below, apply to every delivery. Each purchase at this shop,
implies that all terms and conditions mentioned below are accepted by the customer.
The terms and conditions stated below are according to the Belgian law.
The prices listed on this website are in euro and don’t include shipping fees.They are valid retail prices as of date of publishing.
Prices are by piece of jewelry (in the case of earrings, in most cases by pair).
Shipping from Belgium (Antwerp)will be by mail from Bpost. You can choose between two options: a Bpack that can be tracked and traced with a barcode (5 euro).You don’t have to sign for reception and it will fit in any mail box.
If you choose registered mail ( aangetekende brief -8,5 euro ) you will have to sign for reception.
The package usually leaves Belgium in 7-10 days after payment is received and gets to the destination 2-21 business days later depending on the destination.
Delivery time may vary, keep this in mind if you are buying for a special occasion (e.g. birthdays, anniversaries, etc).
Delivery times are estimated, I am not responsible for postal or holiday delays or loss.
IMPORTANT NOTE: Buyers are responsible for any and all Customs Charges, Taxes & Additional Postal Fees
All photographs on this website are as representative of the item as possible. However, some items may vary slightly since all pieces are individually handmade.
Once you have ordered your item you will receive an email confirming your purchase and an order number which should be stated should you pay by bank transfer (only possible within Europe) or by PayPal. NimZu retains ownership of goods, until all goods are completely paid for by the customer.
There are two ways you can pay for you purchase:
– By Bank transfer (only possible within EU countries)
IBAN CODE: BE96 0016 9173 8705
– By PayPal
Orders that have not been paid within 10 days will be automatically cancelled.
EXCHANGE AND REFUNDS
Any complaints are to be logged within 7 days of the delivery date and must be sent via registered mail for legal compliance. If the complaint is found to be just,
NimZu liability is limited to the exchange of goods only. Any returned item purchased from NimZu online shop will be subject to a refund,
minus the cost of postage, provided that the items are returned unworn and in their original condition and packaging within 14 working days of the delivery date.
Please contact me directly, as soon as possible to notify if you are returning your purchased item. I recommend that you use a Bpack mini mail when returning an item within Belgium and international registered mail for the rest of Europe and World Wide. The returning item remains the customers responsibility until that item is received by NimZu.
SIZING AND REPARATIONS
As every piece is handmade some mishaps can happen. Do not hestitate to contact us if that is the case!
regarding ringssize:If, when you receive the ring, the size you asked for turns out not to be correct I will adjust it for you at a standard fee of 15 euro + shipping costs
the most accurate way is to measure the inside diameter of a ring of average size (not a very thick or open ring!)